Effective Date: January 2026

1. Overview
   This website uses an AI-powered virtual assistant (“maeven”) to help provide general information, guidance, and support related to the Vanessa Sangari brand and its digital offerings. The AI Assistant is designed to improve response times and user experience, but it operates with defined limitations.
2. Nature of AI-generated responses
   The AI Assistant uses automated technology to generate responses based on predefined rules, approved knowledge sources, and structured workflows. While care has been taken to ensure accuracy and relevance, responses may sometimes be incomplete, outdated, or inaccurate.

Information provided by the AI Assistant should be considered informational only and should not be relied upon as definitive, personalised, or professional advice.

3. No professional advice
   The AI Assistant does not provide legal, financial, medical, tax, or other regulated professional advice. Any information shared through the AI Assistant should not be interpreted as such.

Users requiring professional advice should consult a qualified professional directly.

4. Accuracy and limitations
   Although the AI Assistant references approved knowledge sources, it may:

• Misinterpret user input
• Provide generalised responses that do not account for specific circumstances
• Be unable to address complex, nuanced, or highly specific requests

We make no guarantees regarding the completeness, reliability, or accuracy of AI-generated responses.

5. Human escalation
   Certain enquiries are intentionally escalated to a human team member to ensure accuracy, fairness, and appropriate handling. In such cases, the AI Assistant may request permission to forward your details to Vanessa Sangari’s support team.

Where escalation occurs, response times may vary.

6. Data usage and privacy
   Interactions with the AI Assistant may be processed and stored to:

• Improve system performance
• Maintain conversation continuity
• Support escalation or follow-up where consent is provided

Personal information shared through the AI Assistant is handled in accordance with our Privacy Policy. Users are encouraged not to share sensitive, confidential, or personal information unless explicitly requested and consented to.

7. Third party technology
   The AI Assistant relies on third party technologies and platforms to function. While reasonable steps are taken to select reputable providers, Vanessa Sangari makes no warranties regarding the uninterrupted availability or performance of such technologies.

8. User responsibility

By using the AI Assistant, you acknowledge and agree that:Improve system performance

• You understand the limitations of AI-generated responses
• You use the information provided at your own discretion
• You remain responsible for decisions made based on information obtained through the AI Assistant

9. Changes to this disclaimer

This AI Assistant Disclaimer may be updated periodically to reflect changes in technology, regulations, or operational practices. Continued use of the AI Assistant constitutes acceptance of the most recent version of this disclaimer.

10. Contact
    If you have questions about this disclaimer or the use of AI on this website, please contact: support@ops.vanessasangari.com